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NEWSLETTER

Attention long time National Security Customers! You may be eligible for special pricing! That’s right, we’re rewarding our long term customers with special discounts on upgrades. Call today for details about exciting new offers.

Important Notes from Customer Service

1. The transition to the new central station was completed on June 16th, 2008. If you have not tested, or accidentally set off your system since that date we ask that you take a moment to do so. It is very important to ensure that your system is communicating properly to the new central station.
2. A reminder that any change in phone service may adversely affect your alarm system. Please contact us before you have phone work done, and make sure to test the communications AFTER the phone work is complete.
3. The new Central Station is just outside of Baltimore, the call back number on your Caller ID’s will start with (410) area code.
4. If your alarm is going off - please call Central Station directly - (866)-634-6721.
5. The Central Station cannot and will not assist with trouble shooting, they will refer you back to the main office number. If you are calling after hours and you reach the voice mail, you will want to choose between either non-emergency or emergency service voice mails. The Emergency Service option will allow you to leave a message for the technician who will call you back ASAP. The Non-Emergency Service number is for Customer Service. Messages left on that line will not get return phone calls until the next business day.
6. The business office number of 703-273-5555 has live personnel available Monday through Friday, between 8am and 5:30pm. Between 5:30pm and 9:30pm, Monday through Friday, there will ordinarily be a customer service representative in the building who you can reach by pressing 3 or 4 from the voice mail menu. If no one is available you will be directed to leave a messafe or how to have a technician call you back.
7. In the age electronics your email addrass may be helpful to us. You can send email updates to us as well receive responses via email. If you wish to have your email in your file, please send it to us in writing.

Alarm.com

Alarm.com is a unique method of extra protection for you and your home. With multiple levels of service we can customize a plan to fit your needs. Alarm.com provides an additional communication path to our Monitoring Station in case of phone line failure. Not only does it allow your system to be armed and disarmed via the internet, Alarm.com can also alert you via text page when individual devices are triggered. In fact with Alarm.com in place you no longer need a tradition telephone service in your home for your alarm.

We would be happy to discuss your options

IF YOU HAVE SWITCHED YOU PHONE SERVICE OVER TO VERIZON FIOS YOU SHOULD CALL US TO DISCUSS HOW THIS AFFECTS YOUR ALARM MONITORING AND WHAT OPTIONS ARE AVAILABLE.

Drive Defensively

Following are some tips from the National Safety Council’s Defensive Driving Course. This list is not meant to be all encompassing and a particular precaution may not be effective in all circumstances.

Preventing Collisions:

  • Recognize the hazards: Continuously scan the road ahead and behind checking you mirror every 3-5 seconds.
  • Understand the defense: Play the “what if” game by thinking “what if” the driver in front of me stops suddenly? “What if” someone runs a red light at the next intersection? “What if” that driver in the oncoming lane swerves into my lane?
  • Act correctly in time: Think ahead, try to anticipate what other drivers around you might do, avoid hazardous or dangerous situations before it’s too late.
  • Help avoid collisions through proper vehicle maintenance. Remember, from clean windows to properly adjusted mirrors to regular engine servicing amuch more, you can be held responsible for the little, as well as the big defects in your car.
  • General Security

  • Have you arranged to have a member of a law enforcement agency do a professional survey?
  • Are all trees and shrubs pruned and well maintained to prevent anyone from hiding unseen?
  • Do any trees, down pipes, lattice work provide easy access to upper floors?
  • If you have skylights, can they be removed from the outside or easily broken?
  • Any ladders, tools kept outside to assist any potential intruder?
  • Are you guilty of keeping a hidden house key outside the house where it’s sure to be found?
  • Is your home well lighted with particular attention to exterior doors?
  • Can your main entrance be seen from the street?
  • Are exterior doors at least 1 3/4 inch thick and made from solid wood or reinforced with metal?
  • Do all exterior doors have heavy duty deadbolts and reinforced door jams?
  • Can anyone gain easy access through a mail slot, dryer vent, or pet entrance?
  • If doors have glass panels, can someone break through and defeat the locking mechanism?
  • Have all sliding glass doors been protected from being easily lifted out from their frames?
  • Are all exterior lights and security devices in good working order and protected from breakage?
  • Does the door from the attached garage leading to the house have a deadbolt?
  • Does your overhead door have any loose, broken or missing door panels or hardware?
  • Do you keep the overhead doors closed, and your car locked inside the garage?
  • Do all windows have reinforced locking devices that can be secured in the open position?
  • Do all screens and storm windows have reinforced locks?
  • Do ground level windows have guards or grates?
  • Are basement window’s glass blocked or protected by grates or security devices?
  • All irreplaceable items kept in high quality fire resistant safe or in off-site safety deposit box?
  • Are all firearms kept secured and apart from ammunition?


  • National Security, Inc.
    10410 Main Street
    Fairfax, Virginia 22030

    VA: 703-273-5555
    MD: 301-656-6466
    Loudoun Co: 703-771-1000
    Toll Free: 800-886-0886
    Fax: 703-273-0885